The operations management course provides comprehensive training in the principles and practices of operations management. Whether you’re a professional seeking to advance your career or an aspiring operations manager, this course covers essential topics to help you master key concepts and techniques. Each section offers clear explanations, practical examples, and interactive activities to reinforce learning and prepare you for real-world challenges in operations management.
Learning Objectives
In this course, you will learn:
- Understanding Operations Management
- Exploring Process Analysis and Improvement
- Fundamentals of Inventory Management
- Understanding Quality Management
- Basic Capacity Planning and Management
- Exploring Technology and Innovation in Operations
- Fundamental Ethical and Sustainable Operations
- Essentiality of Lean and Six Sigma
Course Modules
MODULE 1
Introduction to Operations Management
- Lesson 1: Definition and scope of operations management
- Lesson 2: Historical evolution and significance of operations management in organizations
- Lesson 3: Role of operations management in achieving strategic objectives
MODULE 2
Operations Strategy
- Lesson 1: Link between operations strategy and corporate strategy
- Lesson 2: Competitive priorities and trade-offs in operations
- Lesson 3: Developing and aligning operations strategy with organizational goals
MODULE 3
Process Design and Analysis
- Lesson 1: Process types: job shop, batch, assembly line, continuous flow:
- Lesson 2: Process mapping and flowcharting techniques
- Lesson 3: Process analysis tools: bottleneck analysis, value stream mapping, etc.
MODULE 4
Capacity Planning and Management
- Lesson 1: Understanding capacity and demand variability
- Lesson 2: Capacity measurement and utilization
- Lesson 3: Techniques for capacity planning and expansion
MODULE 5
Quality Management
- Lesson 1: Principles of quality management: TQM, Six Sigma, Lean
- Lesson 2: Quality control vs. quality assurance
- Lesson 3: Tools and methodologies for improving quality: statistical process control, Pareto analysis, etc.:
MODULE 6
Inventory Management
- Lesson 1: Importance of inventory in operations
- Lesson 2: Inventory costs and trade-offs
- Lesson 3: Inventory control methods: EOQ, JIT, ABC analysis, etc.
MODULE 7
Supply Chain Management
- Lesson 1: Concept of supply chain and its components
- Lesson 2: Supplier selection and relationship management
- Lesson 3: Logistics and distribution management
MODULE 8
Demand Forecasting and Management
- Lesson 1: Role of forecasting in operations planning
- Lesson 2: Forecasting methods: qualitative, time series, causal
- Lesson 3: Demand management strategies: pricing, promotions, etc.
MODULE 9
Project Management
- Lesson 1:Basics of project management: scope, time, cost, quality, risk
- Lesson 2: Project planning, scheduling, and control techniques
- Lesson 3: Managing project teams and stakeholders
MODULE 10
Operations Performance Measurement and Improvement
- Lesson 1: Key performance indicators (KPIs) for operations
- Lesson 2: Key performance indicators (KPIs) for operations
- Lesson 3: Benchmarking and best practices in operations management
- Conclusion
- Project
- Assessment
